3392146 - System is Showing The Error "Missing quantity" on Adjustment Confirmation of a Serial Number

System is displaying the error "Missing quantity" when you are trying to perform an Adjustment Confirmation against an Inbound Warehouse Order with a Serialized Product.

SAP Business ByDesign

1. Navigate to the Inbound Logistics work center. 
2. Go to the Inbound Deliveries view. 
3. Find and select the relevant Inbound Delivery document.
4. You can see it has the Release Status: Not Released.
5. Click Edit.
6. Go to the Monitoring view and select By Warehouse Order.
7. Click Advanced Search and enter the relevant Delivery ID.
8. Click Go.
9. Select in the returned result the Warehouse Order ID and click Edit.
10. Click Adjustment Confirmation.
11. Click Enable Entry.
12. Go to the Serial Numbers sub-tab.
13. Select the relevant Serial Number and click Remove.
14. Click Save.
15. The System displays the error messages: Quantity missing and Save failed.

The Serial number you are trying to Adjust in the Warehouse Order is currently issued to Customer through an Outbound Delivery. 

It is not possible to perform an Adjustment Confirmation against the Inbound Warehouse Order once the product is issued to customer.

To resolve the issue, you have to ensure that the Material is returned to your Warehouse by reversing the Goods Issue.

System is therefore working as designed.

KBA , AP-SLP-LOT , Site Logistics Lot , AP-IP-INV , Inventory , Problem