3392233 - Auto Creation of an Individual Customer from Inbound Emails Not Available for All Objects in Email Channel

Symptom

You notice that the option to auto create an individual customer from an inbound email is not available for all objects in the email channel setting.

Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Case, Object, Opportunity, Lead, Sales Quote, Task, Survey, Feedback, Email, Email Channel, Individual Customer, Auto Creation, Auto Create, Creation, Inbound Email, Inbound, SAP Service Cloud Version 2, V2, Auto-create an Individual Customer, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , How To

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