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3392271 - Could not perform RFC call-back to SAP Solution Manager error in Define CA Introscope step - SAP Solution Manager

Symptom

WEBADMIN error on Define CA Instroscope step:

Unexpected error occurs in method checkRFCCallback caused by com.sap..
Could not perform RFC call-back to SAP Solution Manager

 

Error details:

Unexpected error occurs in method checkRFCCallback caused by com.sap.conn.jcoJCoException: (102)
JCO_ERROR_COMMUNICATION: Initialization of repository destination WEBADMIN failed: Connect to SAP gateway failed
    connection parameters: TYPE=A DESTINATION = WEBADMIN ASHOST=<host/FQDN> SYSNR=<nr> PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR hostname ‘<host/FQDN>’ unknown TIME <time>
RELEASE 754
COMPONENT Nl (network interface)
VERSION 40 
RC    -2
MODULE /bas/754_REL/src/base/ni/nixxhl.cpp LINE    198
DETAIL NiHLGetNodeAddr: hostname cached as unknown COUNTER 15 
. - Error


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , Problem

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