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3392307 - Customer number does not match managed system error on SAP_FRN_LIC_DISTRIBUTION - SAP Focused Run

Symptom

  • The job SAP_FRN_LIC_DISTRIBUTION is failing. In the job log :
License data collection errors (customer number: '<nr>'), see SLG1
License data collection errors, see SLG1 for details
Job canceled after system exception ERROR_MESSAGE
  • In SLG1 for Object FRUN & Subobject MAINT_KEY
 Customer number <nr> does not match managed system '<SID>', system number '<sys_nr>'
  • SAP Notes below were reviewed and the relevant ones also implemented but issue remains:
    • 3117380 - Not updating Maintenance Certificates automatically
    • 3153562 - Job SAP_FRN_LIC_DISTRIBUTION: issues with SAP cloud systems
    • 3275025 - SAP_FRN_LIC_DISTRIBUTION in error


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Environment

SAP Focused Run

Keywords

AGS_MK_BACKEND014 AGS_MK_BACKEND 014 License Management Maintenance Certificate Management , KBA , SV-FRN-APP-LIC , FRUN: License Management/Maintenance Certificate , Problem

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