Symptom
You would like to understand the steps to enable the creation of an individual customer record for inbound emails which are sent to your system via a specific email channel.
Read more...
Environment
SAP Service Cloud Version 2.
Product
Keywords
Case, Email, Individual Customer, Inbound, Create, Auto Create, Auto Creation, Creation, Party, Email Address, Sender Address, Sender, Auto-create an Individual Customer, Flag, SAP Service Cloud Version 2, V2, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.