SAP Knowledge Base Article - Public

3392355 - CSB: Error "Image upload failed. Maximum file size exceeded" when uploading image - Recruiting Marketing

Symptom

Error "Image upload failed. Maximum file size exceeded" is received when uploading an image to Career Site Builder.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In CSB, to pages
  2. Select any page
  3. Add any component that needs to upload an image
  4. In this component, click on Add Image
  5. Click on the "Select Image" button
  6. Select the file
  7. Click on Open
  8. You will receive the error

Cause

After further analysis, we have confirmed this error was happening due to the file size. It had more than 1MB and the system supports files until 500kb.

Resolution

Please resize the image in order to a size file less than 500kb.

 

See Also

Guidelines for Images

Keywords

KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Problem

Product

SAP SuccessFactors Recruiting all versions

Attachments

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