SAP Knowledge Base Article - Public

3392355 - CSB: Error "Image upload failed. Maximum file size exceeded" when uploading image - Recruiting Marketing


Error "Image upload failed. Maximum file size exceeded" is received when uploading an image to Career Site Builder.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. In CSB, to pages
  2. Select any page
  3. Add any component that needs to upload an image
  4. In this component, click on Add Image
  5. Click on the "Select Image" button
  6. Select the file
  7. Click on Open
  8. You will receive the error


After further analysis, we have confirmed this error was happening due to the file size. It had more than 1MB and the system supports files until 500kb.


Please resize the image in order to a size file less than 500kb.


See Also

Guidelines for Images


KBA , LOD-SF-RMK-CSB-CPT , CSB component, content, category, landing page confi issues , Problem


SAP SuccessFactors Recruiting all versions