SAP Knowledge Base Article - Preview

3392506 - What information do I need to provide to enable SAP Support replicate issue with Live Data connection to SAP HANA cloud in SAP Analytics Cloud (SAC)?

Symptom

  • Generally, SAP Support will use Support user to log on to customer tenant to reproduce an issue (see SAP KBA 3069559)
  • In this case, SAP Support cannot reproduce one issue based on Live Data connection to SAP HANA Cloud is using SAML SSO
  • What information do I need to provide to enable SAP Support replicate issue with Live Data connection to SAP HANA cloud?


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Environment

  • SAP Analytics Cloud, Enterprise Edition

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, Live, HANA Cloud, Replicate, reproduce, information, SAML, SSO, Support, User , KBA , LOD-ANA-UNS , SAC Unified Story (Story 2.0) main component. , LOD-ANA-PL , Planning , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-AD , Analytics Designer , How To

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