SAP Knowledge Base Article - Public

3392542 - Email signature has grammatical error

Symptom

email signature has grammatical error - eg:"This mail was sent frommyxxxxxx.businessbydesign.cloud.sap"

Environment

SAP Cloud for Customer

SAP Business ByDesign

SAP Cloud Application Studio

Reproducing the Issue

You have a custom implementation that is sending emails using Platinum Engineering Library

Cause

The grammatical error in the line of text delivered with the email is from Platinum Engineering which is not supported and which SPA has no influence over.

Resolution

This library is not supported by SAP product support.

Please check the following KBA for next steps in getting your issue addressed: https://launchpad.support.sap.com/#/notes/2698916

Keywords

KBA , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , Problem

Product

SAP Business ByDesign 2308