Symptom
email signature has grammatical error - eg:"This mail was sent frommyxxxxxx.businessbydesign.cloud.sap"
Environment
SAP Cloud for Customer
SAP Business ByDesign
SAP Cloud Application Studio
Reproducing the Issue
You have a custom implementation that is sending emails using Platinum Engineering Library
Cause
The grammatical error in the line of text delivered with the email is from Platinum Engineering which is not supported and which SPA has no influence over.
Resolution
This library is not supported by SAP product support.
Please check the following KBA for next steps in getting your issue addressed: https://launchpad.support.sap.com/#/notes/2698916
Keywords
KBA , AP-RC-BDS-LM , ByDesign Studio Lifecycle Management , Problem