SAP Knowledge Base Article - Public

3392561 - CSV file does not support Umlaut, get "??" instead of "Ä" and "Ü" in Mange Workforce

Symptom

Using CSV file to upload the worker information, but get "??" instead of "Ä" and "Ü".

Environment

S/4HANA Could

Cause

Unicode UTF-8

Resolution

To properly save the umlauts and other notation marks, save the CSV file in the UTF-8 Encoding format.

Keywords

Import Employees, Maintain Business Users , KBA , CA-WFD-INT , S/4HANA Cloud Workforce Domain Integration , Problem

Product

SAP S/4HANA Cloud all versions