SAP Knowledge Base Article - Public

3392574 - Blank PPTC Scorecard XML Issue

Symptom

User need fix an issue on the PPTC Development Objectives output whereas the latest objectives are not reflected when the PPTC is generated.

User is unable to get the data in the SSuitecard XML file for troubleshooting purposes.

    • The XML option in the PPTC drop-down menu is available.
    • However, it is not populated with employee data.

Environment

SAP SuccessFactors HCM suite 2305
Employee Profile - Employee Ssuitecard

Reproducing the Issue

  • Go to Action
  • Create Talent Card
  • [dialog box opens]
  • create
  • Check the XML is empty

Cause

Configuration issue.

The relevant sSuitecard is not enabled - in this example it is the Latest Potential Rating

Need to configure and provide permission for the object.

 

 

Resolution

Add Latest Potential Rating in employeeSSuiteCard config 

  • Go To Manage business configuration
  • Employee Profile
    • View Template
      • employeeSSuiteCard
        • sSuitecardEditTemplate Take Action > Make correction
        • Details > Add Latest Potential Rating (matrix1placement)
        • Save
  • Go to RBP
    • Employee Data
      • Assign Permission Accordingly
      • Save

The XMl should now be filled with data

See Also

0002873219 - Missing information in Employee SSuitecard XML exported file

0002479387 - MDF Block not showing in PPTC XML SSuitecard

Keywords

Latest Potential Rating, matrix1placement, employeeSSuiteCard, PPTC Development Objectives, SSuitecard XML , KBA , LOD-SF-EP-PPTC , Pixel Perfect Talent Card , Problem

Product

SAP SuccessFactors HXM Core 2305