SAP Knowledge Base Article - Public

3392574 - Blank PPTC Scorecard XML Issue


User need fix an issue on the PPTC Development Objectives output whereas the latest objectives are not reflected when the PPTC is generated.

User is unable to get the data in the Scorecard XML file for troubleshooting purposes.

    • The XML option in the PPTC drop-down menu is available.
    • However, it is not populated with employee data.


SAP SuccessFactors HXM Core 2305
Employee Profile - Employee Scorecard

Reproducing the Issue

  • Go to Action
  • Create Talent Card
  • [dialog box opens]
  • create
  • Check the XML is empty


Configuration issue.

The relevant scorecard is not enabled - in this example it is the Latest Potential Rating

Need to configure and provide permission for the object.




Add Latest Potential Rating in employeeScoreCard config 

  • Go To Manage business configuration
  • Employee Profile
    • View Template
      • employeeScoreCard
        • scorecardEditTemplate Take Action > Make correction
        • Details > Add Latest Potential Rating (matrix1placement)
        • Save
  • Go to RBP
    • Employee Data
      • Assign Permission Accordingly
      • Save

The XMl should now be filled with data

See Also

0002873219 - Missing information in Employee Scorecard XML exported file

0002479387 - MDF Block not showing in PPTC XML Scorecard


Latest Potential Rating, matrix1placement, employeeScoreCard, PPTC Development Objectives, Scorecard XML , KBA , LOD-SF-EP-PPTC , Pixel Perfect Talent Card , Problem


SAP SuccessFactors HXM Core 2305