SAP Knowledge Base Article - Public

3392724 - UI Adaptation Conditions Are Not Considered in Data Workbench.


You have done UI Adaptation Conditions.

However, these are not considered in Data Workbench.


SAP Cloud for Customer

Reproducing the Issue

  1. Log into C4C;
  2. Perform any UI Adaptation Conditions;
  3. You will see that these are not considered in Data Workbench.


Adaptation & Personalization is only supported in Data Workbench Monitor view.

Adaptation & Personalization is not supported in Data Workbench Import, Export & Migration Template views.


This is the current system expected behavior.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit an idea:


Data Workbench; personalization; adaptation; , KBA , LOD-CRM-INT-API , OData API (C4C Only) , How To


SAP Cloud for Customer core applications 2308