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3392732 - Message Processor is empty for Test Case Error Transaction Types in ITSM Search


  • You are searching ITSM tickets without filtering by Transaction Type.
  • Test Case Error transaction types (i.e. SMDT, ZMDT defects) are displayed among the results.
  • In the result list, Message Processor is empty for these incidents, although the value exists.



SAP Solution Manager 7.2


Message Processor, SMDT, ZMDT, Test Case, ITSM, Search, SMIN, ZMIN , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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