SAP Knowledge Base Article - Public

3392736 - Users sent to home page when accessing RMK resources from Bizx

Symptom


Users cannot access RMK resources (CSB, Advanced analytics, Source tracker) from Bizx
They are sent back to the home page
This occurs on both preview and production.
User were permissioned correctly and previously had access. (new users access issues should be investigated as per KBA : 2430188 - While Accessing Manage Career Site Builder, Source Tracker or Advanced Analytics the System Redirects to the Home Page - Recruiting Marketing)

Environment

SAP SuccessFactors Recruiting Marketing

Resolution

The issue was corrected by our operations team.



Keywords

INC6366265 , KBA , LOD-SF-RMK-ADM , Administration, Setting, Permissoin & RBP, RecruiterSyn , Problem

Product

SAP SuccessFactors Recruiting all versions