SAP Knowledge Base Article - Public

3392746 - Manage Onboarding and Offboarding Tasks error - Onboarding

Symptom

  • Error when accessing Manage Onboarding and Offboarding Tasks.
  • Error:
    • ChangeSet index 1 - Entity ONB2ActivitiesConfig is not found. Please contact your system administrator.
    • Entity ONB2WhatToBringConfig is not found. Please contact your system administrator.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to the instance
  2. Go to Manage Onboarding and Offboarding Tasks
  3. Error: Entity ONB2WhatToBringConfig is not found. Please contact your system administrator.

Cause

  • The Job Type: MDF Object Definition To DB SYNC is not configured.

Resolution

  1. Configure the MDF Object Definition To DB SYNC job in Provisioning > Manage Scheduled Jobs.
  2. Once the job is created, refresh the cache via OData API Metadata Refresh And Export.

Keywords

Onboarding, Onboarding 2.0, OBX, LOD-SF-OBX, ONB2ActivitiesConfig, ONB2WhatToBringConfig, Manage Onboarding and Offboarding Tasks, Onboarding Program, Program , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2305