SAP Knowledge Base Article - Public

3392746 - Manage Onboarding and Offboarding Tasks error - Onboarding

Symptom

Error occurred when create task program in Manage Onboarding and Offboarding Tasks page.

  • Onboarding Error:
    • ChangeSet index 1 - Entity ONB2ActivitiesConfig is not found. Please contact your system administrator.
    • Entity ONB2WhatToBringConfig is not found. Please contact your system administrator.
  • Offboarding Error:
    • ChangeSet index 1 - Entity ONB2OffboardingActivitiesConfig is not found. Please contact your system administrator.

Environment

  • SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Log in to the instance
  2. Go to Manage Onboarding and Offboarding Tasks
  3. Create onboarding/offboarding task program and submit, encountered below errors:
    • Onboarding Error:
      • ChangeSet index 1 - Entity ONB2ActivitiesConfig is not found. Please contact your system administrator.
      • Entity ONB2WhatToBringConfig is not found. Please contact your system administrator.
    • Offboarding Error:
      • ChangeSet index 1 - Entity ONB2OffboardingActivitiesConfig is not found. Please contact your system administrator.

    Cause

    The Job Type: MDF Object Definition To DB SYNC is not configured or only configured with the occurrence is Once.

    Resolution

    1. Go to provisioning, Manage Scheduled Jobs.
    2. Configure the MDF Object Definition To DB SYNC job.
    3. Once the job is created and run successfully, refresh the cache via OData API Metadata Refresh And Export.

    Keywords

    Onboarding, Onboarding 2.0, OBX, LOD-SF-OBX, ONB2ActivitiesConfig, ONB2WhatToBringConfig, Manage Onboarding and Offboarding Tasks, Onboarding Program, Program, ONB2OffboardingActivitiesConfig, offboarding program, offboarding task, ONB2OffboardingActivitiesConfig permission , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

    Product

    SAP SuccessFactors Onboarding all versions