3392760 - Opportunity ID Is Not Visible in Import Template of a Custom Individual Object but Is Present in Export Template for Same Custom Individual Object

While importing a template for a certain Custom Individual Object, the Opportunity ID is not visible in import template after downloading the file. But, the Opportunity ID is visible when navigated to Export for the same Custom Individual Object.

SAP Cloud for Customer

1. Navigate to Data Workbench Work Center;
2. Go to Import View;
3. Select Individual Object > Select an Object – Standard Object > Search for Opportunity object;
4. From Download Template, Select "Comma Separated Value (.CSV)";
5. After downloading the .ZIP file, you open the file and search for Opportunity ID field. Unfortunately, you are not able to see the field;
6. Now navigate to Export View for the same object >> Filed will be there;

If you access the OData service metadata for the tenant: https://myXXXXXX.crm.ondemand.com/sap/c4c/odata/v1/opportunity/$metadata , you will see that for the  Individual Object you want, the property "ID" -> sap:creatable="false" due to this, "Opportunity ID" is not available in the import templates.

If the '"sap:creatable="false' is set to FALSE, it will not be available in the import template.

As this is a custom entity, you need to check this with your Partner who implemented this.

Import, export, template; , KBA , LOD-CRM-INT-DWB , Data Workbench , How To