SAP Knowledge Base Article - Public

3392793 - Font in C4C Mobile gets Cut Off

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

You are using C4C App mobile, but the font is getting cut off by a blank space as below:

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open Home Page, C4C on Mobile.
  2. You see the text being cut.

Cause

This is related to how devices treat the font size of the system related to how much space is given by the C4C mobile application.

Resolution

You need to access the mobile configuration settings and select the standard font size
The steps may vary, but you should find an option like below:

Keywords

Fonte; Small; Smaller; Big; Bigger; Text; Wrong; Incomplete , KBA , AP-RC-MOB-UIF , Responsive UI , AP-RC-MOB-AND , SAP Hybris Cloud for Customer Extnd App on Android , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , AP-RC-MOB-WIN , SAP Hybris Cloud for Customer Extnd App on Windows , How To

Product

SAP Cloud for Customer core applications 2308