3392793 - Font Gets Cut Off in C4C Mobile App

C4C Mobile App is being used, but the font is getting cut off by a blank space as below:



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP Cloud for Customer

1. Open the Home page in the C4C Mobile app.

2. Observe that the text is cut off.

This issue is related to how device system font sizes interact with the layout constraints of the C4C mobile application.

Mobile configuration settings may be accessed, and the standard font size can be changed.
The steps may vary depending on the device, but an option like the one below should be available:

Font; Small; Smaller; Big; Bigger; Text; Wrong; Incomplete , KBA , AP-RC-MOB-UIF , Responsive UI , AP-RC-MOB-AND , SAP Hybris Cloud for Customer Extnd App on Android , AP-RC-MOB-IPD , SAP Hybris Cloud for Customer Extended App on iOS , AP-RC-MOB-WIN , SAP Hybris Cloud for Customer Extnd App on Windows , How To