SAP Knowledge Base Article - Preview

3392818 - Backoffice Throwing an Access Denied Error Even When Using Correct Credentials

Symptom

When users try to access Backoffice an "Access Denied" error despite giving correct credentials. 


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

backoffice, credentials, access, denied, hybris, ccv2 , KBA , CEC-SCC-CDM-BO-APP , Applications , Problem

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