3392875 - Curriculum Requirement - Pool of items: Items already completed on assignment

The user was recently assigned a Curriculum with a requirement  to complete items from a specific Item Pool. However, when they access the requirement for the first time, the system shows that one or more items are already completed.

SAP SuccessFactors Learning

1. Access the LMS as a learner >
2. Access the recently assigned Curriculum Requirement >
3. Check that that there is one item already set as complete, although the curriculum was just assigned.

The user has completed the item as a free-floating prior to the curriculum requirement assignment.

If the user completed the item before it got inserted in the Curriculum Requirement Items' pool, then the system considers that completion towards the requirement completion.

For example:

1. The User 1 completes the items A and B >
2. Later, an Admin creates a Curriculum Requirement in which the users have to complete 3 items out of 4. The Admin then ads the items A,B,C and D >
3. After linking it to a curriculum and assigning that curriculum to the User 1, the system will consider that the user 1 already completed 2 items (A and B) out of the 3 necessary to complete that requirement.

This is the expected behavior.

For more options on how to handle this situation on the SAP Help Page Adding Requirements > When to Use the "Number of Hours of Specified Hour Type from Pool of Items" Learning Requirement Type and the KBAs and Help Pages listed in the "See Also" section.

SAP Help Page Learning Requirements

SAP Help Page Allowing Users to Fulfill a Requirement with Learning Items from a Subset of Learning Items in a Curriculum

KBA 2499852 - Curriculum requirement is not showing complete

KBA 3032679 - LMS: Initial and Retraining assignments sections are missing from Curricula requirement

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