Symptom
You created a new query in the C4C view e.g. Accounts OWL view.
Environment
SAP Cloud For Customer
Reproducing the Issue
- Create a new query in the OWL.
- Open the Home Page View
- Create a new card
- Select Filter > Select the Object
- The new query will no be visible in the home page view.
Cause
The system will validate any configuration made in the system in this scenario when the adaptation mode is opened.
Hence, the queries created without the adaptation mode won't be replicated to the home page tile view.
Resolution
1. Access the desired view.
2. Open the Adaptation Mode.
3. Create the Custom Query.
4. Save.
5. End the Adaptation Mode.
6. Go to the Home page view.
7. Create a new quick link card.
8. Select the Filter >Object> Query.
Keywords
query; custom card; home page; adaptation mode; , KBA , AP-RC-UIF , C4C UI Framework , How To