SAP Knowledge Base Article - Preview

3393057 - Documents processed in approval procedure are not linked to Service Calls


When you create a document from the Related Documents tab of the Service Calls window, and the document needs to be approved as part of an active approval process, you find that the document is not linked to the Service Call → Expenses / Related Documents tab, even after it is approved and added.

The example below considers a Delivery, but the issue is reproducible with other documents too.



SAP Business One


SAP Business One all versions ; SAP Business One, version for SAP HANA all versions


Documents tab , KBA , arap , note , SBO-SER-SCL , Service Call , SBO-ADM-APS , Approval Procedures , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.