Symptom
The Preferred Language (Spoken) field in the additional information tab of an Individual Customer is not editable.
Environment
SAP Cloud for Customer
Cause
This field is a static non editable text. There is currently no way to edit the field; Preferred Language (Written) is available as an alternative as the BO only support this field.
Resolution
This is the expected system behaviour.
Keywords
preferred language, individual customer , KBA , LOD-CRM-ACC-PRI , Private Account (Customers) , Problem
Product
SAP Cloud for Customer core applications 2308