SAP Knowledge Base Article - Public

3393106 - You are Unable to Approve Purchase Orders


While approving Purchase Order system throws below Dump

500 SAP Internal Server error 


SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests & Orders Work Center
  2. Go to Purchase Order View
  3. Select any Purchase Order which is in approval status
  4. Go to Managing My Area Work Center
  5. Navigate to the Approvals Work Center View
  6. You can find the task Approve purchase order 
  7. When you select on approve option, System Dumps with 500 SAP Internal server error


User didn't maintain the valid Communication Arrangement.


You have to maintain the valid Communication Arrangement

A. If the Supplier and Buying company which are not subsidiaries, follow below steps for maintaining communication arrangement.

  1. Go to Application and User Management Work Center.
  2. Select Communication Arrangement sub-view.
  3. Click New button and maintain the communication arrangement.

B. If the Buying company and Supplier are subsidiaries then follow below blog and ensure all prerequisites are met:

SAP Business ByDesign Intercompany Process Automation | SAP Blogs

See Also

SAP Business ByDesign Intercompany Process Automation | SAP Blogs 


Dump, Approve Purchase Order, 500 SAP Internal Server error. , KBA , AP-RC-OUT , Output Management , SRD-SRM-PRO , Purchase Requests and Orders , Problem


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