Symptom
While approving Purchase Order system throws below Dump
500 SAP Internal Server error
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests & Orders Work Center
- Go to Purchase Order View
- Select any Purchase Order which is in approval status
- Go to Managing My Area Work Center
- Navigate to the Approvals Work Center View
- You can find the task Approve purchase order
- When you select on approve option, System Dumps with 500 SAP Internal server error
Cause
User didn't maintain the valid Communication Arrangement.
Resolution
You have to maintain the valid Communication Arrangement
A. If the Supplier and Buying company which are not subsidiaries, follow below steps for maintaining communication arrangement.
- Go to Application and User Management Work Center.
- Select Communication Arrangement sub-view.
- Click New button and maintain the communication arrangement.
B. If the Buying company and Supplier are subsidiaries then follow below blog and ensure all prerequisites are met:
SAP Business ByDesign Intercompany Process Automation | SAP Blogs
See Also
Keywords
Dump, Approve Purchase Order, 500 SAP Internal Server error. , KBA , AP-RC-OUT , Output Management , SRD-SRM-PRO , Purchase Requests and Orders , Problem