3393106 - You are Unable to Approve Purchase Orders

Symptom

While approving Purchase Order system throws below Dump

500 SAP Internal Server error

Environment

SAP Business ByDesign

Reproducing the Issue

Go to Purchase Requests & Orders Work Center
Go to Purchase Order View
Select any Purchase Order which is in approval status
Go to Managing My Area Work Center
Navigate to the Approvals Work Center View
You can find the task Approve purchase order
When you select on approve option, System Dumps with 500 SAP Internal server error

Cause

User didn't maintain the valid Communication Arrangement.

Resolution

You have to maintain the valid Communication Arrangement

A. If the Supplier and Buying company which are not subsidiaries, follow below steps for maintaining communication arrangement.

Go to Application and User Management Work Center.
Select Communication Arrangement sub-view.
Click New button and maintain the communication arrangement.

B. If the Buying company and Supplier are subsidiaries then follow below blog and ensure all prerequisites are met:

SAP Business ByDesign Intercompany Process Automation | SAP Blogs

Keywords

Dump, Approve Purchase Order, 500 SAP Internal Server error. , KBA , AP-RC-OUT , Output Management , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions