Symptom
Since an upgrade to S/4 HANA system, users are not able to do a successful synchronisation with SAP Service and Asset Manager mobile application. The following error message can be seen in Gateway Error Log transaction (/N/IWFND/ERROR_LOG):
"Metering service is required for application SAP_SERVICE_ASSET_MANAGER_XXXX"
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Environment
- SAP Service and Asset Manager application (SSAM)
- S/4 HANA backend system
Product
SAP Service and Asset Manager all versions
Keywords
sam ssam; metering; , KBA , MOB-APP-SAM , SAP Asset Manager , MOB-APP-MAO , Mobile Application Integration Framework , Problem
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