SAP Knowledge Base Article - Public

3393132 - Error Message 'Metadata does not contain Identity Provider'

Symptom

The error message 'Metadata does not contain Identity Provider' occurs when you try to upload the Metadata for the new Identity Provider(IDP).

Environment

  • SAP Cloud for Customer
  • SAP Business ByDesign

Reproducing the Issue

For SAP Business ByDesign

  1. Go to the Application and User Management work center
  2. Navigate to the Common Tasks view
  3. Go to the Configure Single Sign-On sub-view
  4. Go to the Identity Provider tab
  5. Choose New Identity Provider
  6. Select the Metadata you wish to upload
  7. Error occurs: 'Metadata does not contain Identity Provider'

 SAP Cloud for Customer

  1. Go to the Administrater work center
  2. Navigate  to the Common Tasks view
  3. Go to the Configure Single Sign-On sub-view
  4. Go to the Identity Provider tab
  5. Choose New Identity Provider
  6. Select the Metadata you wish to upload
  7. Error occurs: 'Metadata does not contain Identity Provider'

Cause

You will see above error message when you are trying to upload the metadata file of the Service provider. 

Resolution

You need to upload the metadata file of the Identity Provider(IDP) not the service provider, you can request your Identity Provider(IDP) partner to provide their metadata file.

Keywords

Identity Provider, IDP, Metadata does not contain Identity Provider, Service Provider, Metadata , KBA , SRD-CC-SEC , Security , Problem

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer core applications all versions