SAP Knowledge Base Article - Public

3393280 - Cannot Create Forms for Self from Performance Management Inbox

Symptom

When attempting to create a form for yourself in the performance form Inbox nothing happens.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Log into system
  2. Navigate to Home dropdown > Performance
  3. Select Create Form
  4. Select a form template and see yourself is selected > Create
  5. Nothing happens

Cause

Resolution

This is tentatively scheduled to be fixed in patch MS2310p2. Patch dates can be reviewed on SAP SuccessFactors - Patch Details.

Workaround:

  1. Navigate to Admin Center > Performance Management > Performance Management Feature Settings
  2. Uncheck the box for Enable the latest version of the My Forms page > Save

See Also

Keywords

success factors, SF, SFSF, PM, PMGM, launch, launching, creating, forms, self, create form for self, 2H 2023, KI2311, 360 multi rater, reviews, MTR, 2H2023, PMU-21096, PTCH-42180 , KBA , LOD-SF-PM-SCH , Form Schedulers and Launches , LOD-SF-MTR-SCH , Form Schedulers and Launches , Known Error

Product

SAP SuccessFactors Performance & Goals 2311