SAP Knowledge Base Article - Public

3393303 - More than one Offboarding Records for candidate - Onboarding 1.0


In Onboarding there will be two or more Offboarding activities for a candidate, usually more than 1 month apart the activities.


SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

To validate the scenario:

  1. Go to Onboarding;
  2. Two or more activities for Offboarding are set for one candidate.


When a candidate if terminated in Employee Portal, it creates an Offboarding activity.

To generate more than one activity of Offboarding in Onboarding, after a candidate was terminated in Employee Portal and the Offboarding activity was created in Onboarding, in the candidate's profile in EC the termination event was deleted in Job Info. 

The candidate was terminated again in Employee Portal, generating another Offboarding activity.


To validate this scenario, it is possible for EC to generate a Person and Employment Audit report, where the changes are going to be shown in the report.


Termination Date, Employee Portal, duplicate records, offboarding , KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-OFF , Offboarding , Problem


SAP SuccessFactors Onboarding all versions