SAP Knowledge Base Article - Public

3393306 - Personal Data Collection Step is not appearing for the onboardee to complete - Onboarding

Symptom

After complete New Hire Data Review the Personal Data Collection Step is not appearing for the onboardee to complete.

Environment

SAP SuccessFactors Onboarding

Cause

Responsable group missing group.

Resolution

Please make sure Onboarding General Settings > Responsable Groups has the Manager group (responsible group).

Keywords

Responsible, group, manager, task, onboarding, onb, obd,  , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions