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3393348 - Message no. XS812 - 550 The from address does not match a verified Sender Identity

Symptom

In transaction SOST, the mails are failing with the following error message:

No delivery to XXXX.abc.com

Message No.XS812

Diagnosis

The message was processed correctly in the SAP system. An error occurred

in a subsequent system. The message was not delivered to the recipient XXXX.abc.com.

Information from external system (if available)

550 The from address does not match a verified Sender Identity. Mail cannot be sent until this error is resolved.


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Environment

  • All release
  • Sendgrid mail server

Product

SAP Business Technology Platform all versions

Keywords

XS812,550 The from address does not match a verified Sender Identity, sender identity , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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