3393362 - Performance Management Error: Failed to get document content. Wrapped Exception: DAOException caught: Exception caught: SAXException caught: An invalid XML character (Unicode: 0xfffe) was found in the CDATA section.

Symptom

When attempting to open, route, or delete a form, receive an error message:

Failed to get document content.

Wrapped Exception: DAOException caught: Exception caught: SAXException caught: An invalid XML character (Unicode: 0xfffe) was found in the CDATA section.

Environment

SAP SuccessFactors Performance Management

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

success factors, SF, SFSF, PM, PMGM, purging, reviews, forms, not valid, corrupt, corrupted, broken, opening, failing, errors, configuration , KBA , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-MAP , Routing, Route Maps & Workflows , Problem

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