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SAP Knowledge Base Article - PublicSymptom
We are not able to view fields under the Additional External References tab of the solution order.
Please suggest how fields can be added under the Additional External References tab.
Environment
- Service Management (CRM)
- SAP S/4HANA Cloud Public Edition All versions
Resolution
It is standard system behavior that external references cannot be manually added to the solution order under the Additional External References tab. The tab is will display data when it has been populated.
Keywords
Display Solution Order, F4615, Manage Solution Orders, SOLN_ORD_DISP_PC, SAP_BR_SOLN_ORDER_SPCLST, C_BUSSOLUTIONORDER, externalreference , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , How To
Product
SAP S/4HANA Cloud 2302
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