3393429 - To-Do item "Complete e-signing of employee documents" is empty - Onboarding

When the hiring manager accesses the 'To Do > Complete e-signing of employee documents' section, they are able to see the number of pending tasks. However, when they click on that, the list is blank.

SAP SuccessFactors Onboarding

1. Access the instance
2. Proxy as the hiring manager
3. Go to "To Do" > "Complete e-signing of employee documents"
4. See the number of pending tasks 
5. Click in the tile
6. The list is empty

The necessary permissions are missing

Please be ensure that permissions are granted to the role attributed to the users that should see the candidates in tile:

• Onboarding or Offboarding Object Permissions > Document Data
• Onboarding or Offboarding Object Permissions > Document Template
• Compliance Object Permissions > Compliance Form.metadataForPDFs (FormPDFMetadata)
• Compliance Object Permissions > Compliance Form.metadataForPDFs.formSignatures (FormPDFSignatureMetadata)    
• Compliance Object Permissions > Compliance Form.metadataForPDFs.pdfMetadataForLocales (FormPDFLocaleMetadata)   
•  Document Category in Onboarding or Offboarding permission > Document Category, check the permission to the category that is defined in the maintain onboarding and offboarding document template

Further details can be find in the follow documentation:

Role-Based Permissions for Onboarding and Offboarding Tasks (filtering the results by "signature")

[ONB] Manager Not able to Sign the Document

Role-Based Permissions for Onboarding and Offboarding Tasks 

[ONB] Manager Not able to Sign the Document

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