SAP Knowledge Base Article - Preview

3393693 - While creating a service transaction, if empty technical object records are passed, where no technical object exists aside from'main Object' , these entries will be considered as redundant records by the system.


  • The user is using APIS to create/update Service Records such as Service Orders, Service Quotations etc.. it is observed that for the technical object (reference objects) blank records are not being considered by the system after creation/update has occurred. 
  • There is no real technical object such as an equipment, functional location, product or serialized product maintained, but only a ‘Main Object’ flag is passed.
  • In prior releases the system would display such blank records in the system after creation/update.



SAP S/4HANA Public Cloud 2308 and higher.


S/4HANA cloud, public cloud, service, service transaction, service, service order, order, service quote, quote, quotation, service quotation, Main Object, object, reference, reference object, technical, technical object, flag, checkbox , KBA , CRM-S4-MD-EQM-2CL , S4CRM: Equipment (Public Cloud) , Product Enhancement

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