SAP Knowledge Base Article - Public

3393799 - Clear Open Items Automatically App is not selecting open customer and vendor items - SAP S/4HANA Cloud

Symptom

App Clear Open Items Automatically is not selecting open customer and vendor items.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Enter App Clear Open Items Automatically or schedule Automatic Clearing Job in App Schedule General Ledger Jobs.
  2. Enter Company Code, Fiscal Year, select customer/vendor and add custom/vendor number.
  3. Execute the report in Test Run.
  4. Display List/Result is empty with error: "Only accounts with debit and credit postings are included".

Cause

 System design.

Resolution

 Automatic Clearing shows items for customer/vendor, if there are postings on debit and on credit side.

See Also

3147360 - Automatic and GR/IR Clearing Process in S/4HANA Cloud

Clear Open Items Automatically

Keywords

automatic clearing, F.13, SAPF124, vendor, supplier, customer, debit, credit , KBA , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2308