SAP Knowledge Base Article - Public

3393876 - User is not able to see the new label for field

Symptom

Unable to see the new label for field

Environment

SAP SuccessFactors HXM Suite
SAP SuccessFactors Employee Profile - Job Information

Reproducing the Issue

  1. Login to SF Instance as User A
  2. Proceed to manage data and change label for field (ex. Department > Change to "Department New")
  3. Proceed to Employee profile and see the new label for the field (Department NEW)
  4. Proxy as User B
  5. Proceed to Employee profile and see the new label for the field (Department NEW)
  6. Logout and login directly as User B
  7. Proceed to Employee profile and see the old label for the field (Department)

Cause

Language translations we not maintaned when label was changed.

Resolution

  1. Proceed to Manage Data
  2. Edit the object
  3. Add/Edit the Translations 

See Also

2586770  -  How to change badges' label translation? - Employee Profile

Keywords

Language, label, user, direct login, new label, old label , KBA , LOD-SF-EP-JOB , Scheduled jobs , Problem

Product

SAP SuccessFactors HXM Core 2305