SAP Knowledge Base Article - Public

3393898 - Post H2 2023 content not launching automatically

Symptom

When launching content since H2 2023 getting below screen instead of the content launching automatically:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

With Course Home enabled in 2H 2023 Content Object > Launch Method > "Launch in a new Browser window" is ticked to true. 

Content will need to be launched in a new Window by clicking the "Launch Content" button, the content will not launch Automatically as the LMS needs to trigger the new window.

Resolution

Content Object > Launch Method > untick "Launch in a new Browser window" for content to launch automatically. 

Keywords

Course home, content, launch, Content Object, lms, scorm, pdf, launch, automatically, window, new , KBA , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions

Attachments

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