SAP Knowledge Base Article - Public

3393916 - Error when getting Competency ID with 2H 2023 Release: Competency IDs couldn't be loaded


When trying to get competency id on Center of Capabilities it is showing an error "competency ID's couldn't be loaded"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors HXM Core
  • SAP SuccessFactors Center of Capabilities

Reproducing the Issue

1. Login to instance

2. Go to Admin Center > Manage Center of Capabilities

3. Click one of your competency > Hit Get Competency ID button

4. Error message pops out "Competency ID's couldn't be loaded"


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success factors, SF, SFSF, COC, KI2311, competencies, IDs, competency ID, Center of Capabilities, CompetencyID's, CompetencyID, PTCH-42375, WEF-131474 , KBA , LOD-SF-TIH-COC , Center of Capabilities , Bug Filed


SAP SuccessFactors HXM Core 2311