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3393922 - Error in the EPM Add-in when launched from the BPC web page

Symptom

When launching the EPM Add-in via the BPC Web page the following error is displayed:

Culture is not supported.
Parameter name: name
XX is an invalid culture identifier 

Upon reviewing the EPM Add-in logs the following errors can be found:

|ERROR|AnalyzerOne|FPMXLClient.AddIn.ExecuteActions|---|||||1|System.Globalization.CultureNotFoundException: Culture is not supported.
Parameter name: name
XX is an invalid culture identifier.

|ERROR|Connection|FPMXLClient.Connect.OnConnection|---|||||1|System.Globalization.CultureNotFoundException: Culture is not supported.
Parameter name: name
6n is an invalid culture identifier.
   at System.Globalization.CultureInfo..ctor(String name, Boolean useUserOverride)
   at FPMXLClient.Connect.OnConnection(Object application, ext_ConnectMode connectMode, Object addInInst, Array& custom) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\Connect.cs:line 242

|ERROR|Automation|FPMXLClient.EPMAddInAutomation.BeforePushAction|---|||||1|System.Runtime.InteropServices.COMException (0x800A03EC): Cannot run the macro 'RegisterEPMXllFn'. The macro may not be available in this workbook or all macros may be disabled.
   at Microsoft.Office.Interop.Excel._Application.Run(Object Macro, Object Arg1, Object Arg2, Object Arg3, Object Arg4, Object Arg5, Object Arg6, Object Arg7, Object Arg8, Object Arg9, Object Arg10, Object Arg11, Object Arg12, Object Arg13, Object Arg14, Object Arg15, Object Arg16, Object Arg17, Object Arg18, Object Arg19, Object Arg20, Object Arg21, Object Arg22, Object Arg23, Object Arg24, Object Arg25, Object Arg26, Object Arg27, Object Arg28, Object Arg29, Object Arg30)
   at FPMXLClient.UDFHelper.RegisterAll(_Application xlApp) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\Functions\UDFHelper.cs:line 86
   at FPMXLClient.EPMAddInAutomation.BeforePushAction(String locale, Boolean activateApplication) in D:\Olympus_100_REL_XLCLIENT\src\FPMXLClient\src\AnalyzerOne\EPMExcelClientAutomation.cs:line 6955
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Environment

  • SAP EPM Add-in for Microsoft Office
  • BW 7.5 SP 24

Product

SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver

Keywords

KBA , EPM-BPC-NW-INF-MISC , Miscellaneous , EPM-XLS , EPM Excel Client , Problem

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