SAP Knowledge Base Article - Preview

3393958 - Sapstartsrv could not be connected

Symptom

After kernel upgrade, the sapstartsrv is started and running on OS level, but could not be connection using sapcontrol.
On Windows platform, the corresponding SAP instance service remains in status "starting" in Windows Service Control Manager
The port of sapstartsrv (5xx13 and 5xx14 by default) is not being listened.


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Environment

  • SAP Netweaver
  • ABAP Platform

Product

ABAP platform all versions

Keywords

KBA , BC-CST-STS , Startup Service , Problem

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