SAP Knowledge Base Article - Public

3393974 - Incorrect spacing in output Word documents

Symptom

Spacing between lines are different in output document from document template.

Environment

 SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Create a quote
  2. Click on Generate Documents button
  3. Select the desired template and "create as Word(docx)"
  4. Click on "create as Word(docx)"
  5. Check Generated file. 

Cause

Style applied to Word document template

Resolution

Remove style from Word Document template.

Keywords

CPQ, Output, Document, Style, Spacing, Paragraph, Template, Lines, File , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024