SAP Knowledge Base Article - Public

3394007 - Employee Delegation Not Working When Using "My" Queries


You have created a Delegate to user "ABC" from "DEF" user, however when "ABC" user opens the system and check My Filters, her is not able to see the "DEF" user data.


SAP Cloud for Customer

Reproducing the Issue

1. Log into the system with ABC user.
2. Go to Sales then Leads WoC view.
3. Change the query to My Filters.
4. No values from "DEF" user is appearing.


Currently the "My" queries is not supported for the Delegate feature.


This is the system expected behavior.

As it is a behavior of the system, we would suggest you to raise an idea in the SAP Sales Cloud Portal "Influence Portal" requesting this functionality. The Customer Influence portal is the correct channel for requirements of changes in the system behavior. There other customers can also vote for the idea and depending on the demand from the customer community, the developers will evaluate and plan accordingly for a possible implementation of this new feature.


Delegate, Master Data, Query, Queries, Missing, Appearing, Not Working, Filter , KBA , LOD-CRM-EMP-DLG , Employee Delegation , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2308