Symptom
When trying to add attachments to a new purchase request, the document type is only Standard Attachment. There is no "Internal Attachment" option.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders work center.
- Click New Purchase Request (Manual) common task.
- Fill in required fields.
- Navigate to Attachments tab, click Add->File.
- Upload the attachment file, open the dropdown list of Document Type column.
- There is only one option, which is Standard Attachment.
Cause
This is because purchase request belongs to internal documents, it will not be sent to supplier. Therefore, there is no need to upload internal attachment. However, for purchase orders that will be sent to suppliers, you can upload internal attachments if you don't want the attachments to be visible to suppliers.
Resolution
This is a standard system behavior.
Keywords
Purchase Request, Attachment, Internal Attachment, Document Type , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To