SAP Knowledge Base Article - Public

3394206 - Custom Menu Item redirects to Default Page but No Link is configured - Work Zone


  • When clicking on navigation menu tabs, user is redirected to Home Page or the Default Page set on Menu Editor section, while the menu item is configured with "No Link".
  • Custom Item set with "No Link" redirects users to default page instead of being static.



SAP SuccessFactors Work Zone

Reproducing the Issue

  1. Access Work Zone
  2. On top navigation menu select Custom Menu Item created
  3. Click on the item > it will redirect to Home Page or Default Page (set on Menu Editor) section



Ongoing issue within Menu Editor.


The patch to fix is planned to be delivered on prod on Nov 30th.

See Also

How to Add Content to Your Site Menu | SAP Help Portal

Configuring a Site Menu | SAP Help Portal


custom menu item. home page, default page, item, redirect to home page, redirect to default page , KBA , LOD-SF-SWZ-HOM , Custom Home Page , Problem


SAP SuccessFactors Work Zone 1.0