SAP Knowledge Base Article - Public

3394206 - Custom Menu Item redirects to Default Page but No Link is configured - Work Zone

Symptom

  • When clicking on navigation menu tabs, user is redirected to Home Page or the Default Page set on Menu Editor section, while the menu item is configured with "No Link".
  • Custom Item set with "No Link" redirects users to default page instead of being static.

 

Environment

SAP SuccessFactors Work Zone

Reproducing the Issue

  1. Access Work Zone
  2. On top navigation menu select Custom Menu Item created
  3. Click on the item > it will redirect to Home Page or Default Page (set on Menu Editor) section

 

Cause

Ongoing issue within Menu Editor.

Resolution

The patch to fix is planned to be delivered on prod on Nov 30th.

See Also

How to Add Content to Your Site Menu | SAP Help Portal

Configuring a Site Menu | SAP Help Portal

Keywords

custom menu item. home page, default page, item, redirect to home page, redirect to default page , KBA , LOD-SF-SWZ-HOM , Custom Home Page , Problem

Product

SAP SuccessFactors Work Zone 1.0