SAP Knowledge Base Article - Public

3394396 - RESOLVED - Verification Requests Failing for Some Service Providers

Symptom

 RESOLVED - Verification Requests Failing for Some Service Providers

Environment

Service Providers outside MediLedger network

Reproducing the Issue

 RESOLVED

Cause

The National Association of Boards of Pharmacy (NABP) has identified an issue with connectivity for some service providers to the new NABP MediLedger Gateway in Production.

Currently the issue has been identified with the following Service Providers:

  • TraceLink, Inc.
  • LSPediA

NABP is contacting other service providers to check connectivity.

Resolution

 Inform all partners who may be impacted.

Await update.

See Also

Keywords

ICH, Verification requests, repository, message processing time, VRS, Verification Routing Service, ATTP , KBA , LOD-PHN-SUP , SAP Information Collaboration Hub for Life Sciences Support , LOD-PHN-USVRS , SAP ICH for Life Sciences Verification Service , Problem

Product

SAP Information Collaboration Hub for Life Sciences all versions