3394407 - Performance Form Team Overview Error: An unexpected error occurred while trying to access the Stack Ranker. Please contact your administrator.

When clicking on Stack Ranker in Team Overview, an error message is displayed:

An unexpected error occurred while trying to access the Stack Ranker. Please contact your administrator.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors Talent Intelligence Hub

1. Log in to system
2. Navigate to home dropdown > Performance
3. Select the Team Overview tab
4. Find the performance template
5. Click Stack Ranker
6. Receive error

The instance has enabled Talent Intelligence Hub and permissions have not been granted to the attributes

When Talent Intelligence Hub is enabled, competencies are now referred to as attributes and are managed in Growth Portfolio. Applicable permissions will need to be granted so users can access Stack Ranker:

1. Log in to system
2. Navigate to Admin Center > Manage Permission Roles
3. Select a permission role
4. Select Permission...
5. Under User Permission, select Growth Portfolio
6. Ensure at least the following 2 options are checked:
   • Attribute > View
   • Attribute Type > View

Descriptions on all Talent Intelligence Hub permissions are in Using Talent Intelligence Hub - Permissions Required for Using Talent Intelligence Hub.

Using Talent Intelligence Hub - Permissions Required for Using Talent Intelligence Hub

Team Overview, manager, TIH, Talent Intelligence Hub, attributes, stackranker, ranking, errors, forms, reviews, ranks, , KBA , LOD-SF-PM-TR , Team Rater / Stack Ranker , LOD-SF-PM-FAM , Competencies Behaviors Families and Roles , LOD-SF-TIH-LIB , Attribute Library , Problem

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Performance & Goals all versions