3394407 - 'Please contact your administrator.' error while trying to access the Stack Ranker - Performance Management

When clicking on Stack Ranker in Team Overview, an error message is displayed, saying "An unexpected error occurred while trying to access the Stack Ranker. Please contact your administrator."

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SAP SuccessFactors Performance Management

1. Go to Performance Management page
2. Click on Team Overview
3. Find the performance template
4. Click Stack Ranker
5. Error appears, saying "An unexpected error occurred while trying to access the Stack Ranker. Please contact your administrator."

• The instance has enabled Talent Intelligence Hub.
• The error is due to unauthorized permission issues when fetching WSM library.

Please grant the following permission to managers who need to use Stack Ranker: Manage Competencies and Skills -> Competency Libraries

KBA

• 3199427 - Manager receives "The requested operation is not available" error when click "Stack Ranker" button from team overview
• 2087359 - Stack Ranker - You do not have permission to rank these users - Performance Management
• 2406087 - Access Denied error happen when user click the Stack Ranker button - Performance Management

Team Overview, manager, TIH, Talent Intelligence Hub, WSM, Manage Competencies and Skills, competency libraries, competency, skill, permission , KBA , LOD-SF-PM-TR , Team Rater / Stack Ranker , Problem