SAP Knowledge Base Article - Public

3394443 - Unable to Update Business User with Business Role Settings

Symptom

It is not possible to update an user assigned to business role ABC with the settings of this role. 

Environment

SAP Business Bydesign

Reproducing the Issue

  1. Open the business role ABC
  2. Navigate to the tab Assigned Business Users
  3. Select Update Users
  4. The assigned business user remains In Progress and does not have the role settings. The associated update run might be shown as Completed after a while, but without Result, and no Application Log is available

 

Cause

The business user is not only assigned to business role ABC, but also to business role XYZ which is obsolete und causing inconsistencies.

(ABC and XYZ represent business roles).

Resolution

De-assign business role XYZ from the business user and repeat the access rights update of role ABC.

 

Keywords

Missing; does not work; stuck; remains In Progress; no Application Log; access rights  , KBA , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Cloud for Customer core applications all versions