SAP Knowledge Base Article - Public

3394507 - Payment Information Workflow Rule not working for Onboarding - Onboarding

Symptom

A workflow rule to payment information is not working to Onboarding data collection

Environment

SAP SuccessFactors Onboarding

Cause

In Onboarding, Personal Data collection page doesn’t support Employee Central workflows and Employee Central downstream integrations. 

Resolution

If a rule is configured for this object such that it triggers a workflow when an external user tries to add payment-related information, then the rule must be skipped.

See Also

3288205 - Error in Personal Data Collection when Payment Information is entered - Onboarding

Keywords

Onboarding, obx, rule, workflow, personal, data, collection, trigger, field, portlet, empty, candidate, hire , KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions