SAP Knowledge Base Article - Preview

3394577 - Ticket History is not working as expected

Symptom

Ticket History Data Source not showing the specific people who worked on a Ticket in the field Changed By. Instead it shows a _ODATA User


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2308

Keywords

Missing; Wrong User; Historical;  , KBA , LOD-CRM-SRP , Service Request Processing , How To

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