SAP Knowledge Base Article - Public

3394636 - Maintenance order does not show up in the utilization chart of Manage Work Center capacity app

Symptom

A maintenance order has been scheduled against a work center.
However, the utilization chart is not displayed for the order in Manage Work Center Capacity app

Environment

SAP S/4HANA Cloud

Cause

The Utilization chart of Manage Work Center capacity app displays the overall utilization of the available capacity for a workcenter.
When a maintenance order is assigned to a workcenter, it indicates that the workcenter will not be utilize (experiencing downtime) for that particular duration. During the scheduled time of a maintenance order, the utilization will be 0(meaning the workcenter cannot be used as a resource for the orders). That is the reason, this downtime(utilization 0) cannot be represented on the utilization chart.  

Resolution

Standard  behavior. 

Keywords

Manage Work Center capacity, maintenance order , KBA , PP-CFS-CE-2CL , Capacity Evaluation (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions