SAP Knowledge Base Article - Public

3394640 - Release Due Deliveries Run with Error Description "Cancelled Manually or by the System"


The Release Due Deliveries Run jobs status is failed and you can find them with the error description "Cancelled manually or by the system".


SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control Workcenter.
  2. Open Release Due Deliveries Runs view.
  3. Search for Run ID XXX. (XXX represents the Run ID).
  4. Click View Jobs button, you can see the scheduled jobs is Released.
  5. Select Run jobs in down list.
  6. You can see the jobs status is failed with error:
    "Cancelled manually or by the system"


The user YYY who created this job had been locked in the system. (YYY represents the user name)


You need to follow the below steps to unlock the user YYY:

  1. Navigate to Application and User Management Workcenter.
  2. Select Business User view under User and Access Management tab.
  3. In search field, search for "YYY".
  4. Click Unlock User button.

Then the Run ID XXX will work as normal.


User locked, Release Due Deliveries Runs, Unlock User , KBA , AP-LEC-RLR , Request Logistics Execution Run , How To


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