SAP Knowledge Base Article - Public

3394640 - Release Due Deliveries Run with Error Description "Cancelled Manually or by the System"

Symptom

The Release Due Deliveries Run jobs status is failed with error "Cancelled manually or by the system".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Control Workcenter.
  2. Open Release Due Deliveries Runs view.
  3. Search for Run ID XXX. (XXX represents the Run ID).
  4. Click View Jobs button and see the scheduled jobs is Released.
  5. Select Run jobs in down list.
  6. Note the jobs status is failed with error: "Cancelled manually or by the system"

Cause

The User YYY who created this job has been locked in the system (YYY represents the User ID).

Resolution

Follow the below steps to unlock User YYY:

  1. Navigate to Application and User Management work center.
  2. Select Business User view under User and Access Management tab.
  3. In search field, search for "YYY".
  4. Click Unlock User button.

Then the Run ID XXX will work as normal.

Keywords

User locked, Release Due Deliveries Runs, Unlock User, Cancelled manually or by the system , KBA , AP-LEC-RLR , Request Logistics Execution Run , How To

Product

SAP Business ByDesign all versions