SAP Knowledge Base Article - Public

3394716 - System Throws Dump Error While Posting the Supplier Invoice for Multiple Goods and Service Receipts

Symptom

Dump error while posting the Supplier Invoice for multiple Goods and Service Receipts 

Environment

SAP Business ByDesign 

Reproducing the Issue

  1. Go To Supplier Invoicing work center
  2. Go to Invoice Entry view
  3. Search and select all the Goods and Service Receipts from which the Supplier Invoice has to be created 
  4. Click on New Invoice
  5. Click on Post, we see dump error 

Cause

Each Goods and Service Receipts contains multiple line items. When N number of such multiple line items are combined, total number of line items of the Supplier Invoice will be more than 100.

For better performance and reliable system behavior, the recommendation is to keep 100 line items or less. Creating documents with more than 200 items is strongly discouraged as the system performance degrades as more items are added. Maintaining less than 100 line items would allow for better performance and the smooth running of follow up processes.

Resolution

There is a tool to assess the acceptable document size for partners: SAP Business ByDesign Sizing Assessment Tool.

Please download it from below link:
https://partneredge.sap.com/en/library/assets/products/ent_mng/byd/sell/tools_assets/pp_form_byd_epq.html

Enter the number against the document in the Excel spreadsheet. The traffic button will change accordingly and message appearing, where green indicates good to go and red indicates not recommended.

Please contact Customer Engagement Executive or Account Executive for more details related to the limitation.

Please kindly cancel/delete all affected documents, and then create fresh documents with the number of items as accepted in the above Link.

Note: It is recommended to create a Supplier Invoice where the number of line items should be less than 100, in order to avoid the dump error and for better performance.

See Also

KBA 2956449 - Limitation on Number of Items in ByDesign Documents

Keywords

Supplier Invoice; Size; Line Item; Limitation , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign 2308